Our customer support is industry leading.

We’re here to help! Speak to a local

Chat Now

Our customer support is industry leading.

We’re here to help! Speak to a local

Chat Now
24/7 live chat support
Experience unparalleled support with our 24/7 live chat service. Get instant assistance from our expert team, ensuring your queries are resolved anytime, without delay—ultimate customer care at your fingertips.
Local Australian Support Team
Australian customer support available 365 days a year. Speak directly to local experts who understand your needs and offer tailored, timely solutions.
Submit Support Tickets anytime
Experience seamless support with our 24/7 ticketing system—submit your queries anytime and trust our customer team to provide timely, expert assistance tailored to your needs.
Our commitment

Guiding you towards financial freedom

The mission of our customer support team is to serve as support for crypto enthusiasts. We are committed to providing unparalleled support, education, and assistance to users at every step of their cryptocurrency journey. Whether it’s navigating the complexities of blockchain technology, providing platform assistance our team is dedicated to empowering our community with tools and confidence they need in the ever-evolving world of digital finance. By fostering a supportive environment, we aim to demystify the intricacies of the crypto space and enable individuals to unlock the full potential of their Digital Surge journey.

Talk to an expert

You can set up a time to speak with one of our specialist account managers.

Book an appointment

You can reach Digital Surge’s customer support team via multiple channels to ensure you get the help you need quickly. The easiest way is through the live chat feature on our website or app, which connects you directly to a support agent. Our team is here to assist with all your questions about buying, selling, or managing your cryptocurrency.

Our dedicated customer support team is available to ensure you receive assistance. Response times are typically within a few minutes for live chat queries. We prioritise urgent issues, ensuring a seamless experience for all our users.

Absolutely! Our customer support team is experienced in handling a range of issues, including account access problems, transaction delays, or incorrect details. If you experience any issues, simply contact us through live chat or email with details of your concern, and we’ll work to resolve it as quickly as possible. For urgent matters, live chat is the fastest way to get in touch.