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Security at Digital Surge

How Digital Surge keeps your crypto secure

Layered by design

Security at Digital Surge is built in three layers: your assets, your account and the platform. Each layer strengthens the next, so your crypto stays protected from the moment you sign up. Here's how they work together.

  • Cold storage + Fireblocks MPC
  • Compulsory 2FA
  • Independent audits

Layer 01 · Assets

How your crypto
is protected

Cold-wallet storage
Most customer crypto is held in offline cold wallets, away from the internet and everyday operational systems. The working balance that keeps trading and withdrawals fast is protected by Fireblocks MPC and strict transfer-authorisation rules, so everyday activity never exposes the bulk of customer assets.
Fireblocks and MPC technology
Digital Surge secures wallet management with Fireblocks and multi-party computation (MPC). MPC splits the cryptographic keys so no single party or device ever holds a complete key, removing the single point of failure that a traditional private key represents.
Independent audits and reconciliation
Independent penetration tests and security reviews are carried out, and customer asset holdings are reconciled frequently to keep records accurate. Internal transfers are securely logged so activity can be traced and verified.

Layer 02 · Account

How your account
is protected

Compulsory two-factor authentication (2FA/MFA)
Every account starts with a verified phone number, and no withdrawal ever leaves without a second check: SMS verification at minimum, and it can never be switched off. External crypto sends require authenticator-app 2FA, which also protects your login once enabled. A password alone is never enough to move your money.
Withdrawal and transfer safeguards
Withdrawals require two-step verification, and withdrawing to a new address requires email confirmation plus 2FA. If unauthorised access is detected, the account is locked instantly. You can also choose to restrict external transfers so funds can't leave without an additional check.

Layer 03 · Platform

How the platform
is protected

Encryption and monitoring
Sensitive data is encrypted so it can't be read without authorisation, and all data is encrypted while being transmitted. The infrastructure is watched for threats around the clock, with strict access controls and activity monitoring.
Access controls and incident response
Access to systems is tightly controlled and authorisation is verified through regular access reviews. A documented incident-response plan sets out swift action and clear customer communication if a security event ever occurs.

Assets, account, platform. All three, always on.

Registered in Australia

Is Digital Surge registered in Australia?

Yes. Digital Surge Pty Ltd is an Australian company registered with ASIC, and with AUSTRAC, Australia's anti-money-laundering and counter-terrorism financing agency. That registration commits us to Australia's AML/CTF laws, including verifying the identity of every customer.

ASIC · Australian company
ACN 620 473 109
AUSTRAC · AML/CTF registered
Reg. 100 576 214

FAQ

Frequently asked questions

Is Digital Surge safe to use?

Yes. Digital Surge layers its security across three areas: your assets (most held in cold storage, with wallets managed through Fireblocks MPC), your account (2FA on every withdrawal and account safeguards), and the platform (encryption, continuous monitoring and external audits). It's an Australian-based exchange, and because no exchange can remove every risk from holding crypto, each layer is built to reduce a different one.

Is Digital Surge a legitimate Australian crypto exchange?

Yes. Digital Surge Pty Ltd is an Australian company (ACN 620 473 109) registered with AUSTRAC (100576214), and has operated as an Australian-based exchange with an Australian support team. Registration with AUSTRAC means it follows Australia's anti-money-laundering and identity-verification requirements.

How is my cryptocurrency stored and protected?

Most customer crypto is held offline in cold-wallet storage, with wallets managed through Fireblocks and multi-party computation so no single device holds a complete key. A smaller hot-wallet balance supports withdrawals and trading, and holdings are reconciled frequently against customer records.

What security do I need to set up on my account?

Two-factor authentication guards every withdrawal by default and can't be switched off, so no funds leave without a second check. On login it's optional, and turning on authenticator-app 2FA protects your sign-in too. For extra protection you can restrict external transfers and rely on the built-in safeguards for new-address withdrawals (email confirmation plus 2FA) and the instant account lock that triggers on signs of unauthorised access.

Is it safe to buy crypto in Australia?

Buying crypto in Australia is safer on a registered Australian exchange like Digital Surge, which verifies every customer’s identity and secures funds with cold storage and 2FA. Crypto itself remains volatile and carries risk, so this is general information only, not a recommendation. Using a registered exchange with strong security is one way to reduce the platform-related risks.

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