The types of information that we collect and hold about you could include:
When the law authorises or requires us to collect information
We may collect your Personal Information if you use the Site, open an Account to use the Platform or perform any Transactions on the Platform, or from promotions that we run where users opt in to participate. We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers.
We take all reasonable steps (including the employment of appropriate security systems and procedures) to ensure all data held by us is safe and secure. Such security measures include physical protection and electronic encryption to prevent any unauthorised access.
If you don’t provide your personal information to us, we may not be able to:
Digital Surge may collect and use Users’ personal information for the following purposes:
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
Security is serious. We’re committed to protecting your info. Our security measures include:
These measures are robust, but security risks do change. We will remain vigilant in our efforts to protect your personal information.
You have the right to access or update the personal information we hold on you. Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate, irrelevant, out of date or incomplete. Some of your personal information can be updated on our platform when logged into your account. In some cases historical information will need to be kept to ensure security and integrity of the platform.
If you wish to make a complaint about the way in which we handle your personal information, please contact our Privacy Officer using the contact details set out below. We undertake to acknowledge and investigate any complaint promptly and will respond to written complaints within a reasonable time from the date of receipt. If you are not satisfied with the way in which we handle your enquiry or complaint, you can contact the Office of the Australian Privacy Commissioner on Tel: 1300 363 992 or email: firstname.lastname@example.org.
For more information about privacy in general, you can visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Last updated November 2018